On helping his interior design firm rebrand after 20 years :

“Laura did a phenomenal job listening! A lot of designers fall into applying their own personal preferences instead of listening to their client. She took our opinions and filtered them through her own creative lens. We really liked how she attacked the problem from many angles and gave us so much to think about.”

The creative process “ah ha’s”:

“Personally I was surprised about how my initial opinion about what I thought I wanted shifted once I heard your presentation and had some time to reflect on your recommendations. You helped us really hone in on our target market. We are much more clear now.” — Bradley M. Cashin, Charles Street Design